We want your experience on Slotbox to be as straightforward as possible. Whether you have a question about one of our casino reviews, a technical issue with the site, or simply want to share feedback, our support team is ready to help. This page explains the best way to reach us and what to expect when you do.
Slotbox is an independent review and information site. We do not operate any casino or hold player funds, so queries about specific casino accounts, withdrawals, or bonuses need to go directly to the relevant casino's support team. That said, if you need help finding the right contact for a casino we cover, just ask.
Support Email
The quickest way to reach us is by email. Send your message to [email protected] and a member of the team will get back to you within one business day. We aim to respond to all queries during normal working hours, Monday to Friday.
When writing to us, please include as much relevant detail as possible - for example, the page or casino review your question relates to, any error messages you have seen, and a clear description of the issue. This helps us resolve things faster and avoids unnecessary back-and-forth.
Before Reaching Out
Before sending an email, it is worth checking whether the answer is already on the site. Our review pages cover licensing, game libraries, payment methods, and terms in detail. The responsible gambling section also has information about support organisations available in Ireland, including GamblingCare.ie.
If your question is about a casino promotion, account verification, or a pending withdrawal, the casino itself is the right place to start. Slotbox does not have access to any player account data held by third-party operators.
Common Topics
The most frequent reasons people contact us include requesting an update to a casino review, flagging inaccurate or outdated information, asking about advertising or partnership opportunities, and reporting a broken link or technical problem on the site. We take accuracy seriously and genuinely appreciate it when readers flag something that needs a second look.
- Review update requests or factual corrections
- Responsible gambling signposting
- Site technical issues or broken links
- Editorial and partnership enquiries
For responsible gambling concerns, we encourage you to contact GamblingCare.ie directly - they provide free, confidential support to anyone in Ireland affected by problem gambling.
Privacy
Any personal data you share when contacting us - such as your name and email address - is used solely to respond to your enquiry. We do not add you to any mailing list or share your details with third parties without your consent. For full details, please read our Privacy Policy.